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gputax

gputax / Technical support

Let's get it running.

Tell us what's wrong. We'll help you find the next step.

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Service bay · SB-1PWR

System diagnostics

Service bay // ready

Select a symptom to begin

GPU module · bay 1

Connection
Streaming
Startup
Billing & wallet

Diagnostic console

Manual checklist · you tick the steps, nothing is tested automatically

Select the problem

Diagnostic result · standby

Select a symptom to begin.

Pick the problem on the left and you get the checks to try, in order. You do them and tick them off here; this page does not test your machine or your connection.

  1. 01Pick the problem
  2. 02Work through the checks
  3. 03Still stuck? Send it to support

Engineer handoff

Need a human?

Send our team the details. We'll help investigate your machine, connection or billing issue. One address handles support, billing and refunds.

support@gputax.example

A member of the team replies by email, with a first reply within 24 hours.

Included in your message

Pick a problem in the diagnostic console and it's added here, with the checks you ticked.

Contact support
<TODO: legal entity name>Reg. no. <TODO: legal entity registration><TODO: legal entity address>

Service report

Build a better support request

Four short steps, all optional. Whatever you fill in goes into the same email as the button on the left.

Both are shown at the top of the machine's page. Never send its password.

Report preview

Subject: Help request

Hello,

I need help with my gputax machine.

ISSUE
Category: not picked yet

MACHINE
Name: (shown at the top of the machine page)
ID: (shown at the top of the machine page)

WHAT HAPPENED
(describe what you see)

CHECKS I HAVE ALREADY TRIED
(none ticked on the help page)

Thank you
Open in mail app

Quick access · read before you write in

Your account:MachinesWalletTransactions

  • How It WorksStep-by-step guide to creating and using your machine.
  • RequirementsInternet speeds, devices and remote-access clients.
  • FAQGeneral questions about gputax, pricing and regions. This page is for fixing problems and reaching support.

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Talk to support
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gputax

Built for the curious.

Windows cloud PCs with NVIDIA GPUs for gaming, rendering, AI and compute. Hourly rates, metered per minute.

support@gputax.example

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